Customer Support Representative

1 week ago


Indore Madhya Pradesh, India Aanant Enterprises Full time

**Resolve Complaints**: Address and resolve customer complaints or issues effectively, ensuring customer satisfaction.
- **Provide Product/Service Information**: Offer accurate details about products or services, including features, pricing, and availability.
- **Maintain Records**: Document all customer interactions, transactions, feedback, and actions taken in the system.
- **Follow-Up**: Ensure follow-up with customers to confirm resolution and satisfaction.
- **Support Sales and Service Teams**: Coordinate with internal departments to solve complex customer issues.
- **Meet Performance Targets**: Achieve customer service goals such as response time, resolution time, and customer satisfaction scores.
- **Stay Updated**: Keep up-to-date with product knowledge, company policies, and system changes.

**FOR MORE INFORMATION CONTACT ON 8827277596.**

**Job Types**: Full-time, Permanent

Pay: ₹11,410.81 - ₹21,540.10 per month

**Benefits**:

- Paid sick time

Schedule:

- Monday to Friday
- Night shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- Indore, Madhya Pradesh (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8827277596



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