Call Center Executive

6 days ago


Jaipur, India Business 10X Full time

**About Freshokartz Agri Products Pvt. Ltd.**:Freshokartz is a trailblazing Agri-Commerce platform that empowers rural entrepreneurs through a franchise model, offering a wide range of agri inputs, insurance, loans, and other services. As a Call Centre Executive, you will be a vital link between our company and our valued franchise partners, ensuring seamless communication and support.

**Position: Call Centre Executive**

**Location: Jaipur**

**Role Overview**:As a Call Centre Executive at Freshokartz, you will play a key role in maintaining and enhancing relationships with existing franchise partners while also contributing to the expansion of our franchise network. Your communication skills and customer-centric approach will drive collaboration, ensuring that our franchisees have the necessary resources and information to succeed.

**Key Responsibilities**:
**1. Franchise Partner Management**:

- Act as the primary point of contact for our existing franchise partners, addressing their queries, concerns, and needs promptly and professionally.
- Establish strong rapport with franchisees to foster a sense of partnership and mutual success.

**2. New Franchise Onboarding**:

- Reach out to potential new franchise partners, presenting Freshokartz's value proposition and benefits.
- Assist in the onboarding process, guiding new partners through the franchise model and service offerings.

**3. Communication and Support**:

- Provide timely and accurate information to franchise partners regarding product updates, promotions, training, and any other relevant details.
- Troubleshoot issues, resolve complaints, and ensure a positive overall experience for franchisees.

**4. Data Management**:

- Maintain accurate records of all interactions with franchise partners in the CRM system.
- Track feedback, inquiries, and trends to identify areas for improvement and process enhancement.

**5. Collaboration**:

- Collaborate closely with the sales, marketing, and operations teams to ensure consistent messaging and effective support to franchise partners.
- Contribute to the development of materials, guides, and resources that assist franchisees in their business operations.

**Qualifications and Requirements**:

- High school diploma or equivalent (Bachelor's degree preferred).
- Proven experience in a call centre or customer service role.
- Excellent verbal and written communication skills.
- Ability to build and maintain positive relationships with diverse stakeholders.
- Strong problem-solving abilities and a customer-centric approach.
- Proficiency in using CRM software and Microsoft Office Suite.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunity to contribute to the growth of rural entrepreneurship.
- Collaborative and inclusive work environment.
- Training and development resources to enhance your customer service skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person


  • Call Center Executive

    2 weeks ago


    Jaipur, India Bridging Gaps Full time

    Looking for Call Center Executive for One Of The Leading 2 Wheeler Manufacturing Company in Jaipur **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

  • Call Center Executive

    2 weeks ago


    Jaipur, Rajasthan, India Dr ITM Limited Full time

    Call Center Executive for e commerce voice process with good communication skills in Hindi and English. Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift **Language**: - Hindi (preferred) Work Location: In person **Speak with the employer** +91 7568888861


  • Jaipur, India boston hr solution Full time

    Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related...

  • Call Center Executive

    2 weeks ago


    Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers How will you make an impact in this role? Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests Build meaningful...


  • Jaipur, Rajasthan, India SVG Express Services Pvt.Ltd Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken We are currently looking for profile's of "Executive - Operations" for our Jaipur office. I’d like to tell you a little more...

  • Call Center Executive

    13 hours ago


    Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for hardware & industrial items. 4....


  • Jaipur, India boston hr solution Full time

    . Need Immediate Joiners. 2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for...


  • Jaipur, Rajasthan, India Jeevan rekha Critical Care & Trauma Hospital Full time

    Graduate with 1-2 Years experience as Call Center Executive for digital Marketing work Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Fixed shift **Language**: - Hindi (preferred) Work Location: In person **Speak with the employer** +91 7412069836


  • Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for hardware & industrial...


  • Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    A telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer:Job Title: - TelemarketerJob Overview: -As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products...