Client Co-ordinator

3 days ago

Ernakulam, India Analytix Fintech International Pvt Ltd Full time

As a **Client Co-ordinator**, you will play a crucial role in maintaining and enhancing our customer relationships.

**Key Responsibilities**:

- Offer guidance and support to customers, addressing their concerns and ensuring a positive experience.
- Maintain accurate records of customer interactions, ensuring that all communication is well-documented for reference and compliance purposes.
- Address and resolve customer issues, escalating complex cases to the appropriate team members when necessary.
- Suggest and implement improvements to the customer communication and support processes.
- Ensure that all communication adheres to data protection and privacy regulations.

**Qualifications**:

- **Any Bachelor's degree in Business, Communication, or a related field (preferred).**:

- **Being ready to join the team immediately.**:

- Strong verbal and written communication skills.
- Exceptional customer service and interpersonal skills.
- Attention to detail and strong organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills for client interactions.

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 9567802201

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