Guest Relationship Executive

4 days ago

Tiruchchirappalli, India Happy Jobs Full time

We are Hiring_**Guest Relationship Executive for International 4 Star Hotel**_

**Experience:

- 1+ years**

**Preferred Gender:

- Female**

**Skillset:

- CRM handling, Hotel Guest Handling, Hospital visitors Handling**

**Location:

- Trichy**

**Salary:

- 20k - 25k**

**Responsibilities:

- **
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
- Secure payment, verifying and adjusting billing as needed.
- Provide guests with room and hotel information, directions, amenities and local interests.
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff.
- Complete cashier and closing reports, counting the bank at the end of each shift securely.
- Accept and record wake-up calls, delivering to the right department.
- Communicate any emergency, lost item or theft to proper security staff and/or authorities.
- Keep contingency lists in case of emergency and communicate any necessary messages.

**Requirements**:

- Diploma/Graduate Female.
- 1+ years experience in guest service.
- Flair towards guest service.
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude.
- An outgoing personality.

**Contact as follows**:
**Meenakshi.,HR.,CRE.,**

**Call at : 93425 96010 (available between 10.30 am to 5.30 pm)**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Trichy, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9342596010

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