Dairy Technologist

**Job Title**: Dairy Technologist - Field Marketing Executive

**Location**: [Specify Region]

**Job Type**: Full-time, Field-based

**Job Summary**

**Key Responsibilities (KRA)1. Technical Expertise & Demonstration**
- Demonstrate **end-to-end curd making process**, including milk selection, pasteurization, inoculation, incubation, and packaging.
- Provide technical guidance for **Chhena, Paneer, and other dairy product preparation** from raw milk to final packaging.
- Conduct **product trials and demonstrations** at client sites to showcase quality and process improvements.
- Advise clients on **equipment selection, hygiene practices, and quality control** in dairy production.

**2. Marketing & Business Development**
- Identify potential **dairy units, cooperatives, private dairy plants, and distributors** to promote our products and solutions.
- Generate leads and convert them into business opportunities through **field visits, presentations, and relationship building**.
- Develop and execute **sales strategies** for dairy ingredients, cultures, machinery, and other related products.
- Represent the company at **industry events, trade shows, and client meetings**.

**3. Client Relationship Management**
- Build and maintain **strong relationships** with dairy industry stakeholders.
- Provide **after-sales technical support** to ensure customer satisfaction.
- Act as a bridge between **R&D/Production teams and clients** to resolve technical issues.

**4. Quality & Compliance Monitoring**
- Ensure **all demonstrated processes follow FSSAI and industry guidelines**.
- Educate clients about **quality assurance protocols** and product shelf-life enhancement methods.
- Maintain proper documentation for all field trials and client interactions.

**5. Reporting & Documentation**
- Prepare **weekly and monthly reports** on client visits, demonstrations, and business leads.
- Share **market feedback** with the management team for product development and improvement.

**Qualifications & Skills**
- **Bachelor’s/Master’s in Dairy Technology / Dairy Science / Food Technology**.
- Minimum **2-5 years** of experience in dairy product manufacturing and marketing.
- In-depth knowledge of **curd, chhena, paneer, and other dairy products** manufacturing processes.
- Strong **field marketing and client handling skills**.
- Good communication, presentation, and negotiation skills.
- Willingness to travel extensively for **field visits and client engagement**.

**KPIs (Key Performance Indicators)**
- Number of **field visits and product demonstrations** conducted monthly.
- Conversion rate of **leads into actual sales**.
- Number of **new client accounts acquired**.
- Customer satisfaction and repeat orders.
- Timely submission of **reports and market feedback**

**1. Technical Knowledge (Product-Specific)**

**Curd Making Process**
- Step-by-step process from raw milk to final packaging.
- Ideal milk quality and fat/SNF levels for curd.
- Starter culture types (mesophilic, thermophilic) and incubation temperatures.
- Common curd defects (e.g., whey separation, sourness issues) and remedies.

**Paneer & Chhena**
- Difference between paneer and chhena processing.
- Ideal milk type (cow/buffalo/mixed) for each product.
- Coagulation methods (citric acid, lactic acid, vinegar) and their impact on texture.
- Moisture control, pressing time, and yield optimization.

**Other Dairy Products**
- Basics of ghee, khoa, flavored milk, butter, and ice cream manufacturing.
- Quality parameters for each product (fat %, microbial limits, shelf life).
- Packaging requirements for different products.

**2. Dairy Plant Process & Quality Control**
- Understanding of pasteurization and homogenization processes.
- Knowledge of CIP (Cleaning in Place) and plant hygiene protocols.
- Testing parameters: acidity, fat content, SNF, microbial count.
- Familiarity with FSSAI and BIS dairy standards.
- Shelf life enhancement methods (e.g., UHT processing, preservatives, cold chain).

**3. Field Marketing & Client Handling**
- Experience in conducting **product trials** at customer sites.
- How to explain technical processes to non-technical customers.
- Strategies to convince dairy units to switch to your company’s products/services.
- Handling objections related to cost, process changes, or quality.
- Building long-term relationships with dairy cooperative societies and private units.

**4. Problem-Solving & Troubleshooting**
- If curd is too watery — what would you check first?
- If paneer yield is low — possible causes and corrective actions.
- If product shelf life is dropping — where to look in the process chain.

**5. Practical Exposure**
- Have you ever run a complete batch independently in a dairy plant?
- Can you prepare curd, paneer, or chhena **on-site** during a customer demo?
- Knowledge of dairy plant equipment (incubators, separators, pasteurizers, homogenizers, packaging machines).

**6. Additional Marketing/Business Questions**
- Target m