Project Coordinator

**ABOUT ACUITY**

Acuity Technologies provides communications services to business clients across the US and Canada. These services include voice-over IP, telecom-managed services, and management of mobile technologies.

Headquartered in Tampa for over 20 years, Acuity has tens of thousands of devices and sites under management. Our team of skilled and diverse backgrounds drives our innovation in a professional work environment. If you’re interested in learning in a challenging technical position, enjoy solving technical problems, take pride in being technically creative, and enjoy contributing to the energy of a growing team, we want to meet you

**BENEFITS ENJOYED BY ACUITY TEAM MEMBERS**

We value our team and ensure they feel rewarded. In addition to health insurance and paid time off, team members may be eligible for:

- Merit bonuses
- Anniversary bonuses
- Birthday bonuses
- Remote work flexibility
- A collaborative and supportive work environment

**THIS POSITION**

This position requires a blend of project management skills, effective communication, and technical ability to ensure seamless execution of initiatives. An understanding of technical concepts such as APIs and scripting with tools like PowerShell or.NET is a significant advantage. The Project Coordinator collaborates closely with various stakeholders, including clients, vendors, and internal teams, to deliver projects on time, within budget, and in alignment with organizational goals.

**Key Responsibilities**:

- **Project Planning and Scheduling**: Develop comprehensive project plans outlining objectives, deliverables, timelines, and resource requirements. Coordinate with stakeholders to establish project milestones and deadlines.
- **Resource Management**: Allocate resources efficiently to support project requirements. Liaise with internal teams and external vendors to ensure timely availability of resources, including manpower, equipment, and materials.
- **Risk Assessment and Mitigation**: Identify potential risks and challenges associated with telecom and IT projects. Proactively develop risk mitigation strategies and contingency plans to address unforeseen circumstances and minimize project disruptions.
- **Communication and Collaboration**: Serve as the primary point of contact for all project-related communications. Facilitate regular meetings with stakeholders to provide updates, gather feedback, and address concerns. Foster a collaborative environment to promote effective teamwork and problem-solving.
- **Documentation and Reporting**: Maintain comprehensive project documentation, including progress reports, meeting minutes, technical specifications, and automation scripts when applicable. Generate regular status reports for stakeholders to communicate project status, milestones achieved, and upcoming activities.
- **Client Relationship Management**: Cultivate strong relationships with clients by understanding their requirements, addressing concerns, and delivering solutions that exceed expectations. Act as a trusted advisor and advocate for client satisfaction.
- **Scripting and Automation**: Utilize PowerShell and other scripting tools to support automation of tasks, streamline workflows, and assist with technical project deliverables as needed.

**Qualifications**:

- 2-4 years of experience in project coordination or management, preferably in a managed services or IT environment.
- Strong technical aptitude with the ability to understand and participate in discussions around automation, infrastructure, and service delivery.
- Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Exceptional attention to detail and problem-solving abilities.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Understanding of REST APIs and JSON, as well as Proficiency in PowerShell or.NET scripting is a plus; experience creating, modifying, and executing scripts to support project or operational needs.