Automation Adoption Expert

**The team you’ll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

CCS service practice has embarked on a journey to build best in class Automation to support efficiencies in our managed service business.

To support us, we are looking for an enthusiastic Automation expert with entrepreneurial mindset & intense experience in Managed service operations to join Automation Strategy & Roadmap team in CCS Service practice.
- Act as a Subject Matter Expert (SME) for driving automation adoption across MS projects and ensure the success of the automation implementation by working closely with delivery functions.
- Identify automation points, product enhancements & differentiators,
- Develop and support the value streams with in depth technology & process understanding and propose a plan to improve operational efficiencies and reduce cost of operations by automation points.
- Be responsible to define solution architectures of portfolio development requirements.
- You will be primarily responsible to interface with various business lines and markets and be e2e responsible of owned solutions.
- Work with engineering team for successful implementation and delivery of customer projects.
- Work closely with business stakeholders namely automation strategy and product owners to develop and evolve automation strategy aligned to and prioritized by business objectives.
- Be responsible to define solution architectures of portfolio development requirements.
- Lead the creation and development of end-to-end solutions, optimizing the use of Nokia's multi-BL portfolios to achieve the customer vision and requirements.
- Expertly demo Automation while highlighting the value prop, ease of use, extensibility and customization of the platform
- Analyzing internal and external business challenges in order to recommend best practices to improve products, processes and services.
- Participating in process and tools evolution and its improvements, identifying bottlenecks, deficiencies, and points for improvements
- We are looking for an experienced Architect with 15+ years of telecom technology & operational experience across Managed service.
- Working level experience in OSS transformation including Alarm management, configuration/performance management.
- Experience in service management and SOC setup will be a plus.
- Experience in dimensioning of a NOC/SOC for operations of a typical Tier 1 operator.
- Good business and operational acumen to articulate business benefits of Automation.
- Fluent spoken and written English.
- Self-driven and creative
- Strongly proactive and with high problem-solving skills

**It would be nice if you also had**:

- Exposure to microservice architecture principles.
- Inter team coordination skills.

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

**What we offer**

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.