
Customer Service
1 week ago
**Job Title**: Customer Care Service Representative
**Location**: Bathinda, Punjab
**Work Timing**: 9:00 AM to 6:00 PM
**Salary Range**: ₹6,000 to ₹10,000 per month
As a Customer Care Service Representative, you will be responsible for managing and resolving customer inquiries and issues in a professional and friendly manner. Key responsibilities include:
- Addressing customer concerns promptly, professionally, and accurately.
- Maintaining customer records and updating necessary information in the company’s database.
- Escalating complex issues to the appropriate departments if necessary.
- Providing information about products, services, and policies.
- Following up with customers to ensure their issues have been resolved.
**Key Requirements**:
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with CRM software is an advantage.
- Ability to work independently as well as part of a team.
- Patience, empathy, and problem-solving skills.
Pay: ₹6,000.00 - ₹8,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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