D365 - Product Owner

**About Aptia**

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.

In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.

And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.

**Job requirements**

As D365 Product Owner you will play a key role in the ongoing development and maintenance of D365 solutions (incl Finance, Operations and Sales / Marketing), ensuring they meet our business needs and deliver maximum value.
Key responsibilities include:

- Prioritise and manage the product backlog for BAU changes, ensuring alignment with strategic objectives.
- Monitor and analyse product performance and user feedback to drive continuous improvement.
- Be involved in estimating and delivering new projects (over and above BAU) on D365
- Partner with internal & external resource on the maintenance and upkeep of the D365 platform
- Stay updated with the latest D365 features and industry trends.

Main Responsibilities:

- Work in close collaboration with global and local teams to co-develop the product backlog, driving features from concept to launch in a dynamic environment.
- Operate primarily within an Agile framework, continuously evaluating business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks.
- Translate product backlog features into well-defined requirements, including features, user stories, and acceptance test criteria, ensuring final user acceptance.
- Partner with the development team to deliver the backlog of work and deliver appropriate documentation to the business
- Maintain and communicate the status of the sprint backlog for Dynamics 365, balancing stakeholder requirements.
- Develop, maintain, and communicate appropriate metrics and reporting to assess product performance and inform future investment.
- Ensure product compliance with industry standards and best practices.
- Provide, maintain, and update knowledge base and training materials related to Dynamics 365 for internal teams.

Knowledge & Skills
- Minimum of 3 years of experience as a Product Owner or similar role.
- Must have extensive experience in implementation and delivery of Microsoft Dynamics 365 solutions.
- Technical Knowledge & Business Acumen: an understanding of both the technical aspects of Dynamics 365 and the business processes it supports.

Experience with Software Launch and Agile Principles: Established background in launching software/products in partnership with
- engineering teams, and a deep understanding of Agile development methodologies.
- Excellent communication and collaboration skills.
- Strong analytical and problem-solving abilities.
- Experience in managing vendors and external consultants.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.

Certifications: Holding relevant Microsoft certifications, such as Dynamics 365 Fundamentals and Dynamics 365 Customer Engagement Core is a must have

Requirements
- Bachelor’s degree in computer science, Information Systems or related fields.
- 3 years of experience in implementation of Microsoft Dynamics 365 or Dynamics CRM.
- 3 years of experience in managing customer/partner relationships and expectations for system integrations and data migrations.

**How to apply**

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.