Document Verification

6 days ago

Karol Bagh Delhi Delhi, India Kulhera Marketing Private Limited Full time

we have vacancy for the post of customer service executive
- job role: non voice / chat/ backend / voice/ bpo/ back-office
- domestic & international both

salary depends on communication skill role fresher industry type bpo, call centre, ites

functional area ites, bpo, kpo, lpo, customer service, operation

freshers with any degree, fresh graduates, 12th pass or 10th pas
- Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹14,553.00 - ₹28,125.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Joining bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

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