Walk in Interview:customer Service Executive

2 days ago


Bhiwandi, India Algor Full time

From 2 to 5 year(s) of experience
- ₹ 2,00,000 - 3,50,000 P.A.
- Bhiwandi**Time and Venue**
- 25th June - 4th July, 11.00 AM - 2.30 PM
- Algor Supply Chain Solutions Pvt. Ltd. 806, Bhumiraj Costarica, Palm Beach Road, Sec-18, Sanpada, Navi Mumbai-400705.

Contact - HR

+91-XXXXXXXXXX
)

I am Interested

**Job Description**:
**Roles and Responsibilities**

1.Coordination with customers & vendors

2.Prepare MIS for corporate customers

3.POD follow up and Billing update.

5. Coordination with sales team for Pickup and Delivery records.

6. Prepare invoice and sending bills to the customers.

7.Preparing MIS report on daily basis and sending the same to the
Managers.

8. Coordinating with sales team for Work order.

9.Coordinating with sales team for invoicing details and other charges and assist same

10. Coordinating with operations team for vehicle reaching on time.

11.Tracking and monitoring the shipment allocated and give timely updates to customer.

12.Assist customer with a proper update and keep them updated in any emergencies.

13.Tactfully handle situations and provide a good service to all our customers.

14.Timely details to operations team about the shipment with proper unloading, loading details
with contact number.

15. To fulfill vehicle requirements for clients by asking planning department and informed same
to customer.

16.Managing all customer related queries during shipment buy coordinating with Operations,
Sales, billing and Customer.

17.Proactive on mail ,Phone calls as well as messages and give prompt response.

18.To fulfill all customers requirements with a prompt service.

Role:

- Non Tech Support - Voice / Blended- Salary:

- 2,00,000 - 3,50,000 P.A.- Industry:

- Courier / Logistics- Functional Area
- Customer Success, Service & Operations- Role Category
- Voice / Blended- Employment Type:

- Full Time, Permanent- Key SkillsCommunication Skills

Customer Service

Service Operations

Follow Ups

Logistics

MIS

Skills highlighted with ‘‘ are preferred keyskills
- Education- UG:

- Any GraduateCompany Profile
- ALGOR SUPPLYCHAIN SOLUTIONS PRIVATE LIMITED



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