IT Change Compliance Monitor

**Position Overview**:
Manages IT technology and service change processes. Ensures that IT / technology additions and modifications are carried out in a manner that addresses risk, supports customer service and leads to improved business productivity and efficiency. Ensures change initiatives are performed according to ITSM / ITIL standards, are within budget and managed according to established priorities and timelines.

**Key Responsibilities**:

- **Change Monitoring and Reconciliation**
- Perform daily reconciliation for financial system changes and document the necessary evidence and maintain in the central Teams repository
- **Audit compliance**
- Prepare monthly audit reports for SAP and Oracle systems
- Consolidate and provide change reconciliation evidence for periodic audit requests from internal and external audit teams
- **File Integrity Monitoring Systems Liaison**
- Coordinate with Tripwire Expert Ops MSEs and DN SMEs for:

- Installation and health monitoring of endpoint software agents with applicable system administrators on targeted nodes
- Discovery and documentation of monitoring requirements with technical and business owners of systems requiring monitoring
- Configuration and distribution of file integrity monitoring reports on the targeted systems
- Coordinate removal of nodes from monitoring reports upon server decommission
- Maintain FIM tracking spreadsheet current and initiate action to resolve gaps between documentation, reports, and requirement
- Work with business representatives as liaison for Cloud Based audit log development and documentation
- Analysis and modifications of SAP Transport automated reports per Internal Controls requirements for targeted SOX compliant systems
- **Server Maintenance for Applicable Systems**
- Ensure availability, vulnerability remediation, Certificate Renewals, and overall administration for Tripwire (on-prem) and Micro Focus PPM tools

**Required Skillsets**:

- Must be able to work independently, without direct supervision
- Proficiency with Microsoft Excel, Teams, Planner, and ability to learn audit reporting systems such as Onspring, Oracle EPM, SailPoint, etc.
- Strong skills in DN IT Ticketing System (SMAX) navigation, especially the Change Management Module
- Strong analysis, communication, and organizational skills
- In-depth understanding of ITIL processes
- Basic proficiency in Project Management and Business Analytics

**Additional Desired Skills**:

- Power BI - Reporting, Building relationships, Scripting, Incorp tables, etc.
- Server Certificate maintenance

**Required Qualifications**:

- BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience.

**Requisition Employer Description**:

- Why should you join Diebold Nixdorf?_
- Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability._
- Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status._

Areas of InterestInformation Security and Technology

Experience LevelMid-Senior Level Associate

CountryIndia

Primary LocationIndia

Remote - Work from HomeYes