Costumer Care Executive
7 days ago
Job Title : Customer Care Executive
Location ; pune
salary ; 7 k to 20 k
**Job Description**:
As a Customer Care Executive, you will be responsible for ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. This role requires effective communication skills, problem-solving abilities, and a customer-centric approach.
Must have skills ;
Need good typing skills
Need good excel knowledge
Good spoken and written language skills in English and Marathi.
Key Responsibilities:
Need HSC/Graduates with fluent English communication skills (Must be at least 8 out of 10).
Age limit max upto 32
Need good typing skills
Need good excel knowledge
Good spoken and written language skills in English and Marathi.
Well-groomed personality with positive attitude.
Rotational Shifts and rotational offs.
Qualifications:
High school diploma; additional education or certification in customer service is a plus.
Proven experience in a customer service or support role.
Excellnt communication skills, both verbal and written.
Strong problem-solving and decision-making abilities.
Ability to handle high-stress situations with professionalism.
Familiarity with CRM software and support ticket systems.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹9,496.81 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
Work Location: In person
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