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Tele Caller Executive

2 weeks ago

Calicut Kerala, India Aegon Learning Full time

**Company Overview**:
Aegon Learning is a learning platform that is dedicated to providing quality education to every child, regardless of their background or location. Our mission is to empower students to reach their full potential by understanding their unique needs. We support academically strong students and passionate aspirants, helping them excel in their classes and competitive exams. Our commitment to student success is powered by cutting-edge technology that enhances their learning experience. By bringing together top experts on a single platform, we have the potential to reshape the future of many children striving for academic excellence.

**Position: Tele-Caller**

Experience: 0-2 years

**Requirements**:

- Strong communication skills in English and Malayalam
- Previous experience in tele-calling or customer service is preferred
- Ability to handle phone calls professionally and assist customers with their inquiries
- Good listening skills and the ability to empathize with customers
- Basic computer skills and familiarity with CRM software

**Responsibilities**:

- Making outbound calls to potential customers and explaining the benefits of Company
- Answering incoming calls and addressing customer inquiries or concerns
- Maintaining accurate and up-to-date customer records in the CRM system
- Achieving daily and monthly targets for call volume and customer engagement

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person