Fund Servicing

**JOB DESCRIPTION** Introductory market language**

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

**Job Summary**

As a Fund Servicing in our Trade department, you will take a lead role in acquiring, managing and retaining meaningful relationships that deliver an outstanding experience to our customers. You will be responsible for the capture, analysis and notification to clients of event information and deadlines, reconciliation and execution of client instructions to the market and reconciliation and posting of clients' cash and stock entitlements for Trades.

**Responsibilities**:

- Manage the workflow through the Trade life cycle.
- Reconcile and investigate Accounting entries to Custody (FA v/s Custody).
- Complete and sign off on all daily controls and processing, including client service enquiry resolution, cash and stock break management, and ensure all key metrics are produced as required.
- Produce all key metrics within given timelines.
- Own issues related to the Trades Team and escalate them timely to both Operational and Risk leads.
- Review content and presentation of Standard Operating Procedures continuously, aligning with new policies and ongoing risk management activities.
- Assist managers in implementing daily governance and supervisory controls.
- Contribute to the strategic development of Multiple products in the Trades world by identifying key areas of opportunity, creating robust business cases, ensuring appropriate levels of analysis, and implementing the project structure and governance required to deliver on the agreed strategy.
- User Prompt**Required qualifications, capabilities and skills**
- B Com/CA/MBA with minimum 5 years of experience in asset servicing or investment domain.
- Good knowledge of financial instruments and fund accounting terms
- Good investigation skills and desire to want to "resolve" queries
- Deadline focused and able to work effectively to very tight deadlines
- Good team player, keen to support the overall team delivery
- High attention to detail
- Clear and effective communication skills, both written and verbal
- Drive, Energy and Enthusiasm
- Display high levels of integrity; operate on the basis of open and honest interaction

**Preferred qualifications, capabilities and skills**
- Foster a culture of early and timely escalation, conduct root cause analysis for all operational incidents, and implement recommendations while actively managing risk items and demonstrating compliance with key controls.
- Document all errors and incidents promptly in accordance with internal policy, organize morning risk review meetings, and oversee intraday and end-of-day key sign-off points.
- Address all client queries within the required SLAs, ensuring data accuracy, completeness, and timeliness in governance calls, sign-offs, and quality control files.
- Reconciliation's background would be a significant advantage as this evidences the ability to compare transactions/positions and to investigate and resolve differences
- Client Service experience in Financial Services would be an advantage, as managing/liaising effectively with many groups is key to success
- Collaborate with Product Development, Settlements, FX, and Risk teams, and provide Associate coverage as needed.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.