SST Quality Assurance Tester

The IT Quality Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
- Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
- Monitors products for conformance to standards; monitors processes for conformance to procedures.
- Documents findings and performs preliminary root causes analyses to provide recommended improvements.
- Ensures all corrective actions are assigned, documented and completed.
- Verifies traceability in project work products.
- Gathers, maintains and creates reports on quality metrics.
- Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
- Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Provides informal guidance to new team members.
- Performs other duties and functions as assigned.

**Qualifications**:

- 2-5 years Quality Assurance (QA) experience in the Financial Service industry preferred
- Experience in requirement reviews & able to identify, communicate and document discrepancies.
- Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
- Understanding of Quality Processes
- Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines.
- Consistently demonstrates clear and concise written and verbal communication skills
- QA Experience in defining, designing & executing test cases

**Education**:

- Bachelor’s/University degree or equivalent experience

**About the Role**

Our Quality Assurance Tester is a professional testing agent responsible for validating the complete and high-quality software product before it is released to the production environment. The QA Tester works collaboratively with the wider scrum team and plays a critical role in the delivery of new product capabilities. This individual partners with Securities Services Technology teams and Citi technologists to drive quality across the software development life cycle.

Our QA Tester has the opportunity to contribute to the Securities Services Business in achieving their goals of increasing revenue, while decreasing system errors and outages. They work with creative and innovative individuals both in the business and technology. The QA Tester appreciates the challenges and complexity of a global system environment.

It also gives client the live status update on its instruction lifecycle thus allowing client to know if his instruction has currently reached its final state.

**Key Responsibilities**
- Execution of manual testing for both new functionality and regression testing.
- Be an active and vocal participant in calls with various Stake holders.
- Able to manage Vendor resourcing and plan test strategy accordingly.
- Ensure high-quality test artefacts and audit-readiness at all times.
- Adhere to and implement QA organisation standardisation initiatives.
- Active participation in QA transformation, contributing to initiatives and innovation.

**Knowledge & Skills Required**
- 8+ years of testing and quality assurance experience delivering high-quality products and a thorough understanding of the full software development and testing lifecycle.
- Strategic thinking, analytical and investigation skills. Ability to understand the bigger picture.
- Experienced in working as part of a virtual global team.
- Experience in writing range of test artefacts; test strategy, test plan, test cases, test re