
Spa Therapist
5 days ago
**Job requirements -**
Guest Service and Relations:
- Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently and thorough manner in the allocated time by treating all clients with individual attention. Respond to all guest requests in a courteous manner.
Guest Handling:
- Develop and maintain appropriate and quality relationships with spa guests.
- During treatment visits by guest attend to the following in addition to delivering treatments, greetings, update records, consultations, refreshments and immediate handling of guests.
Administration
- Ensure all therapist administration is completed at the end of each day (guest records, stock lists and updates of the log book).
Hygiene
- Ensure rooms are kept clean and tidy according to Spa check list and health and safety standards.
Equipment Maintenance
- Monitor status of all equipment and notify the Director if there are any maintenance or repair needs.
- Promptly record equipment issues in the log book i.e. fixtures missing, etc, and notify the spa maintenance personnel.
Stock Levels
- Restock professional products in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times.
Communication
- Ensure effective liaison between spa therapists and receptionists.
- Participate in ongoing training programs.
Professional Development
- Continually expand range of treatments you are qualified to deliver.
- Continually strive to upgrade the quality of treatments you deliver through practice and receiving of feedback.
- Participate in weekly Spa Therapist Meeting.
Meetings and Responsibilities
- Act in accordance with Departmental Policies and procedures.
- Participate in weekly Spa Meetings.
- Promote events and promotions to all guests.
- Responsible for achieving daily sales targets and contributing to monthly spa team target.
- Familiar with all the Western Therapies & proficiency in the various techniques
- Should be working in a 5* hotel property / Companies like Tattva & Meghavi.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Vijay Nagar, Indore, Madhya Pradesh (preferred)
Work Location: In person
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