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Customer Service Representative

2 weeks ago

Kudlu Gate Hosur Road, India Khatabook Full time

Roles & Responsibilities:
1. Providing solutions to different problems of customers by taking help of different internal tools

2. Answering phone calls and responding to them.

3. Having product understanding and helping the customers as well with that.

4. Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients

5. Coordinating with the internal teams to get the issue resolved.

7. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.

Skills & Requirements:
2. Excellent communication skill (Hindi and English Mandatory)

4. Must have worked in Customer Support Inbound/ Experience

5. An enthusiastic and energetic individual.

6. Quick learner

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)
- Hindi (required)

Work Location: In person