Customer Service Representative

**Key Responsibilities**: - **Appointment Scheduling**: Schedule installation and service appointments, coordinating with customers and our field teams to ensure timely service delivery. - **Issue Resolution**: Handle customer complaints and issues, working to resolve them promptly and effectively while maintaining a positive customer relationship. -...

**THE ROLE: Customer Service Associate - Non-Voice** **About Intouch CX** Intouch CX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance - Paid sick time -...

Key Responsibilities: Make outbound calls and follow up on leads assigned in a timely and professional manner. Respond to inbound customer queries related to our services and provide accurate information. Maintain a high standard of communication, ensuring clarity and professionalism in both English and Hindi. Demonstrate excellent communication,...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance - Provident...

_**Greetings from IntouchCX !**_ - We are currently Hiring for _**International Non Voice Process**_ _| _**Customer Service Associate**_ - The role of the _**Customer Service Associate (CSA) - Non Voice**_, will be responsible for:_ - _Going the extra mile to engage customers in solving issues and ensuring satisfaction_ - _Quickly and effectively building...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / Tele Caller **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Paid sick time -...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...