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Salon Front Office Executive
2 weeks ago
**Profile Introduction**:
The Front Office Executive serves as the first point of contact for clients and plays a crucial role in creating a welcoming environment. This position requires excellent customer service skills, strong organizational abilities, and a passion for the beauty industry.
**Key Responsibilities**:
- Greet clients warmly and manage check-ins and check-outs.
- Provide information about services, promotions, and products.
- Maintain an organized appointment calendar and ensure efficient booking practices.
- Process payments and handle cash transactions accurately.
- Assist clients with inquiries regarding billing and services.
- Address client inquiries and concerns promptly and professionally.
- Follow up with clients to ensure satisfaction and encourage feedback.
- Maintain the cleanliness and organization of the front office area.
- Manage inventory of retail products and assist in restocking.
- Work closely with salon staff to ensure a seamless client experience.
- Assist in marketing efforts and promotional activities.
**Profile Requirements**:
- High school diploma or equivalent; further education in hospitality or business is a plus.
- Previous experience in a customer service role, preferably in the beauty or wellness industry.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person