Sdet

1 week ago

Mumbai Maharashtra, India Fresh Prints Full time

**About Frontier**

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

**About the client**

Balto's mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you.

More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you'll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues.

**Role Overview**:
We're looking for a **Software Development Engineer in Test (SDET)** who will own the reliability, coverage, and automation of Balto's testing ecosystem. This role is hands-on, bridging QA and engineering: you'll write automated tests, improve coverage, and help us continuously deliver high-quality code with confidence.

You'll work closely with product engineers to design testable systems, automate repetitive checks, and find ways to make our testing pipelines faster and more reliable — especially for our **Electron desktop app** and AI-powered features. Because of the close collaboration, you'll need to align your working hours with the US schedule.

**What You'll Do**:

- Serve as **first-line support** for the engineering team, helping to triage and reproduce reported issues.
- Own **bi-weekly regression testing**, ensuring stable releases and reliable feature coverage.
- Identify gaps in our current test plans and **write automation tests** for missing smoke tests across features.
- Contribute to, and improve, our **unit and integration test coverage**, guided by tools like **SonarQube**.
- Design and implement **test automation for our Electron app** integrated with **GitHub Actions**.
- Collaborate with developers to ensure high-quality pull requests and resilient builds. Work with AI-powered features to design test cases and prompts that validate intelligent behavior and performance.

**What You Need to Know**:

- Strong programming skills in **Python** and **JavaScript**.
- Experience with **Playwright** for automated browser and UI testing.
- Solid understanding of **Git** and standard version control workflows.
- Familiarity with **GitHub Actions** for CI/CD automation.

**Nice to Have**:

- Understanding of **AI models**, especially around creating effective prompts and validating model behavior.

**Who You Are**:

- A detail-oriented tester who loves building automation that prevents bugs
- Comfortable debugging across the stack and writing clean, maintainable code.
- Curious about AI and excited to work on products that integrate it.
- Pragmatic, organized, and collaborative. You are the person who makes shipping safe and predictable.

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