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Tele Caller Executive

2 weeks ago

Thiruvananthapuram Kerala, India iCloud Homes Pvt Ltd Full time

**Responsibilities**:

- Make a high volume of outbound calls to potential customers following a provided script.
- Introduce and explain our products/services to customers, emphasizing the benefits and value.
- Handle objections and address customer concerns effectively, aiming to convert calls into sales.
- Collect and record accurate customer information and sales details in the CRM system.
- Keep up-to-date with product knowledge, pricing, and promotions to provide accurate information to customers.
- Participate in regular training sessions to enhance sales techniques and communication skills.
- Maintain a professional and courteous tone while interacting with customers over the phone.
- Conduct market research and surveys as needed.
- Collaborate with team members to share insights, strategies, and best practices.

**Requirements**:

- High school diploma or equivalent; additional education or certification in sales or communication is a plus.
- Proven experience in telemarketing, sales, or customer service is preferred.
- Strong verbal communication skills with a clear and confident speaking voice.
- Ability to engage customers in conversation, build rapport, and establish trust.
- Persuasive and goal-oriented mindset with a focus on achieving targets.
- Excellent listening skills to understand customer needs and objections.
- Basic computer skills, including familiarity with CRM software and data entry.
- Ability to handle rejection and remain motivated.
- Time management skills to effectively handle call volume and maintain call logs.
- Flexibility to adapt to changing scripts and sales strategies.
- Professional demeanor and a positive attitude.

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person