Hod

**Job Summary**:
**Key Responsibilities**:

- Oversee the overall hotel and bar operations, ensuring smooth day-to-day functioning.
- Manage and train departmental staff across front office, housekeeping, food & beverage, and bar operations.
- Maintain high standards of guest service and ensure customer satisfaction.
- Develop and implement service procedures and operational policies.
- Coordinate with kitchen, housekeeping, maintenance, and bar staff for seamless service delivery.
- Monitor inventory, supply orders, and vendor relations for hotel and bar needs.
- Ensure compliance with health, hygiene, safety, and alcohol regulations.
- Prepare budgets, manage costs, and optimize profitability.
- Conduct regular staff meetings and performance evaluations.
- Handle guest complaints and take necessary actions for resolution.

**Requirements**:

- Bachelor’s degree or diploma in Hotel Management or related field.
- 5+ years of experience in hotel and bar operations, with at least 2 years in a managerial role.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of hospitality systems and POS/bar inventory software.
- Ability to work under pressure and manage multiple departments.
- Excellent organizational and time-management skills.

**Working Hours**:
Flexible schedule, including weekends and holidays, as per operational needs.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person