
Sales Coordinator
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- Attend incoming calls from customers and provide accurate product information.
- Coordinate with logistics/warehouse teams for order dispatch and delivery tracking.
- Follow up with customers for order confirmation, delivery status, and feedback.
- Maintain proper records of inquiries, orders, and customer details using Excel or CRM tools.
- Share product catalogs, quotations, and promotional offers with potential clients.
- Assist the sales team with daily administrative tasks and communication support.
- Ensure timely resolution of customer queries or complaints by coordinating with relevant departments.
- Prepare daily and weekly reports on inquiries, orders, and pending deliveries.
**Requirements**:
- Graduate in any discipline (Commerce, Business, or Marketing preferred).
- Minimum 3 years of experience in a **sales coordination or telesales support role** in the **home appliances or product industry**.
- Strong verbal communication and interpersonal skills.
- Ability to multitask, stay organized, and handle pressure during peak sales periods.
- Should be customer-service oriented with a problem-solving attitude.
**Preferred**:
- Experience in handling B2B or institutional clients (like hotels, offices, etc.).
- Familiarity with home appliances or white goods product range.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 9310004302
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