Junior Associate

Hindi and English Proficiency is required.1 year of previous Quality/Training experience in a call centre background - Highly preferredWe are looking for a detail-oriented 'Junior Associate - Quality & Training' to join our team. The role involves monitoring customer interactions, evaluating call quality, and supporting continuous improvement efforts to...

We are seeking a motivated and technically proficient Junior Technical Associate to join our dynamic team in our UAE back office located at Kozhikode. This is an entry-level role ideal for fresh graduates or candidates with up to two years of experience. The candidate must be fluent in technical communication and possess a solid working knowledge of...

Job Family: GIC Process (India) Travel Required: None Clearance Required: Active Confidential What You Will Do: - Perform complete KYC & Risk assessment of the clients customers, which includes (but not limited to) Reviewing customer information obtained from multiple sources like internal database, documentations, third party vendors, Internet...

**About Us** The Chamber of Seby J. Pullely is a comprehensive legal firm specializing in civil, criminal, and corporate litigation, operates from its main office located at Thrissur District and has an additional branch in Cochin. The Thrissur office handles cases throughout the state of Kerala, representing clients before various Trial Courts, Tribunals,...

3 - 5 Years- 15 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...

3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...

3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin...

Job Family: BICM Process (India) Travel Required: None Clearance Required: None What You Will Do: - Test/Review/Process loans/Files as per the Standard Operating Procedure. - Achieve Service Level Benchmarks: Productivity, Quality, TAT. - Learn new processes, concepts, skills and execute accordingly. - Create Standard Operating Procedures, Maintain...

Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None Key Responsibilities - Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies. - Communicate with customers to resolve payment issues and obtain necessary documents. Generate and...

Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None **Job Description**: Good Communication skill (read and writing). Ready to work in Night Shifts. Average typing speed required (above 25WPM). Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and...