Apprentice

1 week ago

Delhi, India SITA Full time

**Overview**:
**WELCOME TO SITA**:

- We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
- You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
- Are you ready to love your job? The adventure begins right here, with you, at SITA.

**PURPOSE**:

- An Apprentice will be working in a dynamic environment with exposure to various aspects of information technologies tools including, administration, customer service, reporting and network management while gaining hands-on experience, learning from seasoned professionals and mentors and developing technical skills.

**KEY RESPONSIBILITIES**:

- Ticket Management: Responsible for opening, updating, and closing tickets in the IT Service Management (ITSM) tool.
- Daily Reporting in Excel: Run daily reports in Excel. These reports may include metrics related to incident volume, response times, or other relevant data.
- Quality Checks: Perform basic quality checks to ensure accuracy and adherence to established procedures.
- Dashboard Maintenance: Maintain tool dashboards used by the team.
- Stakeholder Coordination: Coordinate with internal and external stakeholders for various projects and incident management.
- Excel and Reporting Tasks: In addition to daily reporting, handle other Excel-related tasks as required.
- Primary troubleshooting network connectivity issues, ensuring proper network configurations.
- Readiness to work in rotational (Day and Night) shifts in team that provides 24x7 Support

**Qualifications**:
**KNOWLEDGE & SKILLS**:

- Excellent customer communication skills both verbal and written in English.
- Fundamental understanding of computers and technology is essential.
- Knowledge of networking and web standards such as DNS, DHCP, TCP/IP,HTTPS
- Technical awareness in computer systems, software, and hardware.
- Ability to quickly learn new technologies.
- Excellent interpersonal skills, capable of working collaboratively in a team environment.
- Good knowledge of MS office.
- A proactive approach to problem-solving and a willingness to take on new challenges

**PROFESSION COMPETENCIES**:

- Info Gathering
- Customer Service and Service Excellence Attitude
- Technical Communication and aptitude

**CORE COMPETENCIES**:

- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Results Orientation
- Teamwork

**EDUCATION & QUALIFICATIONS**:

- Any technical Certification/Exposure to Technologies is desirable

  • Apprentice

    2 weeks ago

    New Delhi, India VISA Group Full time

    We Are Hiring Apprentices – Kolkata LocationVISA Group is looking for 2 dynamic Apprentices to join our team in Kolkata.Eligibility Criteria:- Minimum Qualification: B.Com (Fresher) - Good communication skills (written & verbal) - Smart, proactive, and eager to learnLocation: KolkataRemuneration: As per NAPS (National Apprenticeship Promotion Scheme) ActIf...

  • Apprentice

    2 weeks ago

    Delhi, Delhi, India IHCL Full time

    6 Nov 2025- **Business Unit**:Taj Mahal, New Delhi- **Department**:Finance- **Description**: About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our...

  • Apprentice

    1 week ago

    Delhi, Delhi, India IHCL Full time

    10 Nov 2025- **Business Unit**:Taj Surajkund Resort & Spa, Delhi NCR- **Department**:Front Office- **Description**: About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our...

  • Trainee/apprentice

    7 days ago

    Delhi, India Jaipur Golden Hospital Full time

    **Department**:FRONT OFFICE **Designation**:TRAINEE/APPRENTICE **Qualification**:GRADUATE WITH RELEVANT EXP. OF 2-5 YRS. FRESHER MAY ALSO APPLY

  • Apprentice

    4 days ago

    delhi, in Starbucks Full time

    Apprentice Location: Namaste Midway, Mansurpur Delhi, IN About Starbucks India Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 23 cities with over 220 stores through a network of over 2,200+ passionate partners (employees). Our core business is more than just coffee. We are...

  • Apprentice/executive

    3 days ago

    New Delhi, India Jaipur Golden Hospital Full time

    Department: BILLING Designation: APPRENTICE/EXECUTIVE Qualification: B.COM WITH RELEVANT EXP. OF 2-5 YRS.

  • Founder's Office Apprentice

    2 weeks ago

    Delhi, Delhi, India Accounting Genie LLP Full time

    **Job Role**:Founder’s Office Apprentice **Employment type**: Apprenticeship, for a period of 6 months **Work mode**:Hybrid (may asked to visit office or in any business meeting outside the office or company’s event in Delhi-NCR) **Stipend**: 20k a month (includes 5k variable pay) **Company Description** Recruiting Genie LLP is a go-to partner for...

  • Apprentice

    5 days ago

    Delhi, Delhi, India Arrow Electronics, Inc. Full time

    **Position**: Apprentice **What You'll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business area measurements as...

  • Hiring Apprentice

    7 days ago

    Delhi, India Progressive Infotech Pvt. Ltd Full time

    Progressive Infotech is Hiring Graduate freshers for Apprentice program in Delhi/NCR. Client site: Anywhere in Delhi/NCR **Position: Desktop Support Engineer (Trainee) / Network Operation Center (Trainee)** **Requirement**: **Stipend: 10K PM** **Puniti (8799715527)** **Job Type**: Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: -...

  • Apprentice - Technology Associate

    2 weeks ago

    Delhi, Delhi, India ETS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About ETSETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including...