IT Generalist

1 week ago


Hyderabad, India IKEA Full time

WHAT YOU'LL NEED TO HAVE

YOUR RESPONSIBILITIES

Install New and Upgrade Software

Provide Systems Support

It is typically up to IT generalists to provide technical support to both in-house and remote users. This includes handling issues that the first-level technical support staff could not resolve and troubleshooting specific systems errors and issues. IT generalists also train support staff in the use of hardware and software associated with company systems.

TOGETHER AS A TEAM

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people

APPLY NOW

IT TECHNICAL SUPPORT