Domestic Bpo Process

4 days ago

Airoli Navi Mumbai Maharashtra, India Conneqt Business Solutions Limited Full time

Handle inbound and outbound customer calls.
- Address customer inquiries and resolve issues.
- Provide accurate information and solutions to customers.
- Maintain customer records by updating account information.
- Escalate complex issues to higher-level support when necessary.
- Meet daily, weekly, and monthly performance metrics.

**Qualifications**:

- HSC or Graduate
- Freshers or Previous experience in a customer service
- Good Communication - English or any Regional language.
- Ability to work in a fast-paced environment.

Process for Collection, Sales, Voice, Non-Voice, E-mail etc.

DRA Certified for Collections.

Pay: ₹8,933.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8369618284

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