
Tele Calling Executive
3 days ago
We are looking for a **Tele Caller** to handle **outbound calls to existing customers** of our cold storage services. The primary responsibility is to ensure customer satisfaction, address their queries, and maintain strong relationships for continued business.
**Key Responsibilities**:
- Make **outbound calls** to existing customers to follow up on services, address concerns, and ensure customer retention.
- Inform customers about **ongoing offers, service updates, and new storage solutions**.
- Handle **customer inquiries** related to cold storage.
- Collect feedback and escalate customer concerns to the relevant team if needed.
- Maintain **accurate call records and update customer information.**:
- Coordinate with the **operations team** for service-related queries or escalations.
- Assist in **payment follow-ups** when required.
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Leave encashment
Compensation Package:
- Yearly bonus
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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