Tele Calling Executive

3 days ago


Keshav Puram Delhi Delhi, India SIDDHI COLD CHAIN Full time

We are looking for a **Tele Caller** to handle **outbound calls to existing customers** of our cold storage services. The primary responsibility is to ensure customer satisfaction, address their queries, and maintain strong relationships for continued business.

**Key Responsibilities**:

- Make **outbound calls** to existing customers to follow up on services, address concerns, and ensure customer retention.
- Inform customers about **ongoing offers, service updates, and new storage solutions**.
- Handle **customer inquiries** related to cold storage.
- Collect feedback and escalate customer concerns to the relevant team if needed.
- Maintain **accurate call records and update customer information.**:

- Coordinate with the **operations team** for service-related queries or escalations.
- Assist in **payment follow-ups** when required.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person



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