Client Service Executive

5 days ago

Sahakarnagar Pune Maharashtra, India Optimist Brand Design LLP Full time

Job Summary:
Client service executive should handle all client inquiries, concerns, and complaints professionally.

Responsibilities:

- Serve as a day-to-day point of client contact (For Key Accounts)
- Research and prepare client presentations, reports and conduct in-person client meetings
- Understanding client goals/objectives and their digital marketing needs including graphic design, Content writing, Search Engine Marketing.
- Work jointly with internal team to drive client deliverables
- Research and keep current on emerging online trends and best practices with cross functional teams.
- Ensuring client satisfaction and managing escalations.
- Collaborate with the relevant teams to address client needs better, providing regular updates to higher management

Requirements:

- 0-1 year experience in Marketing and Advertising or Branding agency will be preferred in client coordination. Freshers with a flair for client coordination are also welcome
- Good Communication and Presentation skill.
- Ability to coordinate between multiple clients and cross functional teams on phone, in person and various channels of communication.
- Able to work well under pressure.
- Demonstrate excellent communication, problem-solving, and customer service skills
- Team player

Job location : Optimist Brand Design LLP, Sahakar Nagar, Pune

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Weekend availability

Application Question(s):

- Are you good in written and spoken English
- Do you have a flair for coordination between teams
- Are you ok with the salary range for this job Rs18000-22000 per month
- Can you commute everyday to office at sahakar nagar and for intervierw as well

Work Location: In person

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