Ar Caller/sme

1 week ago

Chennai, India Radical Health Informatics Pvt. Ltd., Full time

**Greetings From Radical Healthcare**

**Accounts Receivable : Immediate Joining**

**Mode of Interview: Walk-in ( 4PM - 9PM )**

**Availability: Work from office**

**Location: Ekkatuthangal, Chennai**
- **Industry -** Medical Billing
- **Domain -** US healthcare
- **Shift Timing -** 6.00 PM - 3.00 AM/ 3.00 PM - 12 AM
- **Working Days -** 5 days (Fixed weekend Off)
- **Process -** AR Caller (Denial Management)

**ROLES AND RESPONSIBILITY**:

- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Follow-up with insurance carriers for claim status of outstanding claims.
- Receive payment information if the claims has been processed.
- Analyze claims in-case of rejections
- Ensure deliverables adhere to quality standards
- Strong knowledge in Denial management
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact.
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments.

**JOB REQUIREMENTS**:

- Fluent verbal communication abilities / call center expertise
- Knowledge on Denials management and A/R fundamentals will be preferred
- Willingness to work continuously in night shifts
- Basic working knowledge of MS Office.

**PERKS AND BENEFITS**:

- **Salary & Appraisal - Best in Industry**:

- **Travel allowance**:

- **Performance based incentive**:

- **Excellent learning platform with great opportunity to build career in Medical Billing**:

- **Quarterly Rewards & Recognition Program**:

- **Medical Insurance Coverage**:

- **Referral Bonus**:

- **Only 5 days working (Monday - Friday)**

**Salary**: ₹15,000.00 - ₹60,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 9150871010

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