Middle and Back Office Operations Trainer

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle
- and back-office into one system, with one unified data set.

Passionate about client service, we complement our software solutions with expert middle
- and back-office managed services. In fact, we've been recognized as
_Best Managed Services Provider _at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best - invest.
As a company, we're absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.

Line of Business:
Learning & Development

Department:
HR

Location(s):
Mumbai/Bangalore

Position Summary:
**OVERVIEW**

**Enfusion** is looking for a Senior Middle and Back Office Operations Training Manager to join our team to develop and deliver training that targets job specific skills, improves productivity and service to clients all while maintaining a high level of learning experience for our employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate and enhance performance.

**What You'll Do**

Conduct needs assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement
- Plan and implement training programs that will prepare employees for the next step of their career paths and are aligned with strategic business objectives
- Ability to develop and deliver professional development skills like Leadership Development, Communication and Client Relationship skills
- Strong instructional design skills to create high quality programs for all methods of program delivery. Modifies or creates course materials including e-learning, job aides, training guides to meet specific training needs
- Delivers in-person and online training sessions

Required Qualifications:

- Strong instructional design skills to create high quality programs for all methods of program delivery.
- Experience in developing e-learning modules
- Experience designing, developing, and implementing curricula
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Hands-on experience with learning management systems and web delivery tools
- Advanced organizational skills with the ability to handle multiple assignments: ability to plan, multi-task and manage time effectively
- Excellent communication skills, verbal and written

Preferred Qualifications:

- Bachelor's degree with experience in Training and Development, Adult Education, Instructional Design or a related field
- 10+ years' training experience preferably in the financial services industry

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.