International Voice

6 days ago

Noida Uttar Pradesh, India Career Crox Full time

**Job Title**: International Voice Process Executive

**Company**: Urban Company
**Location**: Sector 62, Noida
**Working Days**: 5 Days (Monday to Friday)
**Salary**: Upto **40,000 In-Hand**+ Attractive Incentives
**Experience**:Minimum 1 Year** in International Voice Process
**Shift**: Night Shift / Rotational (as applicable)
This is a **non-sales**, **non-target-based** role with **attractive incentives**.

Urban Company is hiring experienced professionals for our **International Voice Process** team at our Sector 62, Noida office. If you are customer-focused and looking for a stable, voice-based international process without sales targets, this opportunity is for you.

**Key Responsibilities**:

- Handle inbound and outbound calls with international customers.
- Resolve customer queries with professionalism and clarity.
- Maintain detailed and accurate records of customer interactions.
- Follow internal processes and adhere to service quality standards.
- Coordinate with internal departments to ensure timely issue resolution.
- Minimum **1 year of experience** in an international voice process.
- Strong English communication skills (verbal and written).
- Good problem-solving and interpersonal skills.
- Proficiency in using computers, CRMs, and office tools.
- **Education**: Undergraduate or Graduate (any stream).

**Benefits**:

- 5 Days Working
- Competitive Salary + Performance-Based Incentives
- Non-Sales, Non-Target Based Role
- Day Shift Option for Female Employees
- Growth Opportunities within Urban Company
- Modern Office Facility - Sector 62, Noida

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles ?
- What's your current in-hand salary?
- Are you ok with sales roles with Higher Incentives ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Work Location: In person

**Speak with the employer**
+91 7836095291

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