Operations Executive

2 weeks ago

Vashi Navi Mumbai Maharashtra, India commutec.in Full time

**Job description for Operation**

**Responsibilities**:

- Provide accurate information about rental options, including vehicle availability, pricing, and rental policies.
- Respond promptly to customer inquiries and address any concerns or issues related to reservations.
- Process rental bookings accurately and efficiently using the company’s reservation system.
- Coordinate with other departments, such as the supply team, to ensure the availability of vehicles for reservation.
- Maintain records of reservation transactions and customer interactions in the company database.
- Follow up with customers to confirm reservations and provide relevant details before rental pickup.
- Assist with resolving any disputes or discrepancies related to rental reservations.
- Collaborate with the follow-up team to continuously improve the reservation process and enhance customer satisfaction

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Operations: 1 year (preferred)
- Logistic Operations: 1 year (preferred)

**Location**:

- Vashi, Navi Mumbai, Maharashtra (preferred)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person

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