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Support Implementation Executive
3 weeks ago
**Responsibilities**
ERP Product Implementation
- Understand And Map The Software Process With Client Requirement
- Provide Training To Clients For ERP
- Provide Support To Client Related To ERP
- Research And Identify Solutions To Software Issues Installing & Configuring Software.
- Talk Clients Through A Series Of Actions, Via Phone & Mail.
- Taking Ownership Of Customer Issues Reported And Seeing Problems Through To Resolution
- Prioritize And Manage Several Open Issues At One Time.
- A Quick Learner And Exceptional Ability To Make Decisions.
- Follow Up With Clients To Ensure Their IT Systems Are Fully Functional After Troubleshooting.
- Readiness To Travel Across The Country For Client-Side Implementation.
**Desired Skills**
- Strong Analytical And Problem-Solving Skills.
- Sound Problem-Solving And Decision-Making Skills
- Excellent Interpersonal And Customer Service Skills.
- Hands-On Experience With Windows Environments.
- Excellent Problem-Solving And Communication Skills
- Knowledge Of Development Methodologies
- Software Application Support.
- Well Versed With Microsoft Excel
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8369078340
