Service Advisor

6 days ago

Pune, India B.U. Bhandari Motors Pvt. Ltd Full time

Job description

Designation : Service Advisor-PMGR

Education : Diploma / BE Automobile & Mechanical

Certification : Certified Service Advisor training

Experience : 3 - 4 Years

Job Location : Baner

Department : Workshop

Job role:

- You study service history of the appointed customer and prepare yourself to attend the customer one day prior.
- You interact with customers during reception and perform active reception as per the check sheet, record
- customers’ verbatim and perform preliminary diagnosis in case of specific problem mentioned by customer.
- You advise customers for suitable service product and required jobs to be done as per the customers’ need.
- You share the cost and time estimate with customers against the requirements given by customers and take approval against the same.
- You translate the customer requirement in technical instructions with quick test and environment data collected during reception with the help of Quality Inspector.
- You exhibit maximum transparency through video call interaction with customers during pre-reception, reception in -repairs and pre-delivery.
- You keep on updating the vehicle status to customers during service.
- You follow up with the workshop for completion of job as per promised time.
- You confirm the readiness of car after visual inspection and inform customer about delivery time.
- Taking a test drive after the repairs, if required or as requested by the customer.
- You perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback.
- You call customers after 3 days of vehicle delivery to know the post service feedback.
- You have thorough knowledge of systems like eDealer, Digital Service Drive and Xentry Portal

Technical competence
- Technically qualified to carry out basic checks, diagnosis in vehicle and offer a consultation to customers.
- Capable of transforming customer requirements into technical instructions for internal communication.
- A critical reviewer of work done as per the requirements of customer to meet customer expectations.

Contact person : Sushant Jagdale - HR

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

COVID-19 considerations:
Vaccination must

Ability to commute/relocate:

- Baner, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 years (preferred)

**Speak with the employer**

+91 9011041123

  • Service Advisor

    2 weeks ago

    Pune, India GO Mechanic Full time

    **Hiring For Service Advisor** **Organization: Go Mechanic** **Designation: Service Advisor** **Experience: 1+ years** **Location: Pune, Maharashtra** **Salary: 19k - 22K + Incentive** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. -...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time ₹ 1,20,000 - ₹ 2,60,000 per year

    O Service Advisor/ Supervisor – Body shop – Roles & Responsibilities.1Attendance 90%.2Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer.4Detail inspection of vehicle for accidental damages , claim form to...

  • Service Advisor

    1 week ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Renault Nagpur (Unnati Vehicles Pvt. Ltd.) Head office: Dawoodi Bohra Jamat Trust Building, O/P Mehta Petrol Pump, Bhandara Road Wardhaman Nagar, Nagpur - 440008 Ph..: 9168613971 GST: 27AABCU3821B1ZS, CIN No. U74110MH2011PTC224693 O Service Advisor/ Supervisor - Body shop - Roles & Responsibilities. 1 Attendance 90%. 2 3 Understand the reason of...

  • Service Advisor

    1 week ago

    Bengaluru, Pune, India Benchmark Services Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    • Floor supervisor: Plan and manage work floor activities to ensure timely, quality service and customer satisfaction. • Service Advisor: Oversee workshop flow, boost service sales, and ensure customer satisfaction and support. Required Candidate profileShould have worked with commercial vehicle dealershipShould have diploma / degree in MMV / Diesel...

  • Service Advisor

    7 days ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Service Advisor

    1 week ago

    Baramati, Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Service Advisor

    2 days ago

    Pune, India B.U. Bhandari Motors Pvt. Ltd Full time

    **Job description** Job Profile - Service Advisor-PMGR Job Title Service Advisor - PMGR **Job Summary**: As a certified service advisor you are the face of dealership and play a crucial role in defining customer service experience. You are responsible for generating revenue for dealership by offering right services as per the requirement and ensure the...

  • Service Advisor

    2 weeks ago

    Pune, India Kothari Wheels Honda Full time

    Greeting customers and directing them to available mechanics. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Maintaining positive customer relationships to ensure repeat business. **Service Advisor Requirements**: - An associate's degree in mechanics or a...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India S. R. Prime Solutions Full time

    **About Us**: We are a leading HR recruiting agency committed to finding exceptional talent for esteemed organizations in the automotive industry. Presently, we are representing a reputable organization dealing with various ranges of four-wheelers in Chakan, Pune. We are seeking skilled Service Advisors / Body Shop Advisors to join their team. **Key...

  • Automotive Service Advisor

    1 week ago

    Pune, Maharashtra, India SAHYADRI MOTORS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for an Automotive Service Advisor located in Pune. The Automotive Service Advisor will be responsible for assessing vehicle maintenance needs, ensuring customer satisfaction, coordinating automotive repairs, and providing top-notch customer service....