Executive, Service Delivery

2 hours ago

Andheri Mumbai Maharashtra, India Fleet Management Full time

**Executive, Service Delivery**:

- Date: 7 Aug 2025
- Location: Andheri (Mumbai)
- Company: Fleet Management India Private Limited

**FLEET Management Limited**

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.

Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

**Job Position Summary**
- The FPD Support and Manning Staff is the link between the Manning Offices and the Technical and FPD Departments.

Handle/Co-ordinate all Paperwork including licenses/Courses/Medical/Contracts for Crew embarkation.

**Key Roles and Responsibilities**
- To review on a daily basis messages from vessels with a focus on urgent matters such as medical, disciplinary etc.
- In liaison with Accounts and Tech departments to monitor/process agency D/A invoices for payments.
- To assist in controlling costs by monitoring crew wages, agency fare, airfare etc. and to keep track of expenses incurredtowards licensing and certifications and advise the vessel in order make necessary deductions from the staff.
- To obtain full style of agents from the vessel or the operators and to liaise with agents for crew changes and to commit the costs in order to ensure a smooth repatriation.
- To maintain updated agents, address book for ready reference.
- In consultation with the various consulates to keep updated with the time/documents required and cost involved forobtaining various visa.
- To assist the Executive Director - Manning & Operations with renewal of CBAs and Special Agreements.
- To arrange hotel bookings for office staff and ship’s staff in Hong Kong.
- To carry out any other tasks that may be assigned by the Marine Superintendent Fleet Personnel Department.

**Job Experience, Functional Knowledge and Qualifications**
- Degree holder of any faculty with minimum 1-2 years of work experience in shipping industry
- Experience in documentation in shipping industry dealing with shore-based requirements.
- Good Communication Skills
- Excellent on MS-Office
- Good Negotiation skills
- Must be able to work and recruit to tight deadline

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.

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