Hospital Receptionist

Hospital Receptionist & Billing Assistant

**Job Summary**:
We are looking for a dedicated and detail-oriented individual to join our healthcare team as a **Hospital Receptionist and Billing Assistant**. This dual-role position involves welcoming patients, managing front-desk operations, and assisting with billing and insurance processes to ensure smooth and efficient administrative support within the hospital.

**Key Responsibilities:Reception Duties**:

- Greet patients and visitors warmly and professionally
- Manage incoming calls, direct inquiries, and relay messages accurately
- Schedule and confirm patient appointments
- Register new patients and verify/update existing patient information
- Handle patient check-in and check-out procedures
- Provide information on hospital services and guide patients to appropriate departments
- Maintain a clean, organized, and welcoming front desk/reception area

**Billing & Administrative Duties**:

- Prepare and issue invoices for medical services
- Verify patient insurance details and coverage eligibility
- Submit insurance claims accurately and in a timely manner
- Follow up on unpaid claims or outstanding patient balances
- Collect payments, provide receipts, and maintain accurate financial records
- Assist patients with billing inquiries and resolve discrepancies
- Maintain and update billing records in accordance with regulations and privacy policies (e.g., HIPAA)
- Coordinate with medical coders, insurance companies, and finance departments as needed

**Qualifications**:

- High school diploma or equivalent (required)
- Prior experience in healthcare administration or billing (preferred)
- Familiarity with medical billing systems and electronic health records (EHR/EMR)
- Basic knowledge of medical terminology and insurance procedures
- Strong customer service, communication, and interpersonal skills
- Good mathematical and data entry skills
- Proficiency in Microsoft Office (Word, Excel) and billing software
- High level of accuracy, attention to detail, and discretion with confidential information

**Working Conditions**:

- Full-time or part-time; may require evening or weekend shifts
- Office/reception area-based role with frequent patient interaction
- Requires sitting for extended periods and computer use

Pay: ₹6,000.00 - ₹15,000.00 per month

Work Location: In person