Semi Voice Process

6 days ago

Chennai Tamil Nadu, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Business Associate

**Qualification**: Any Arts & Science / Engineering / Post Graduates

**Skills Required** : Good English communication

**Shift Timings** : General Day Shifts (Rotational Week off)

**Interview Process** : HR Round +Ops interview + AMCAT Online Test + Client round

**Salary Range** : Monthly take home salary 14100/- (Fresher / Experience)

**Location**: Karapakkam, Chennai.

**Roles and Responsibilities**:

- Utilizing the computer system to look up for compatible parts as per customer requirement.
- Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner.
- Effectively communicating product features, benefits, and warranty policy information to the customers.
- Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible
- Handle various tasks or projects with changing priorities
- Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concern.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7200585293

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