Trainer

1 week ago

Hyderabad Telangana, India Wipro Limited Full time

Hyderabad, India - DOP - 3111729 **Job Description**: - PRINCIPAL RESPONSIBLITIES- Be a Subject matter expert of Banking / FRUAD & RISK / Cards.- Build Training Plans and curriculum roadmaps.- Deliver required trainings to New Hires & Experienced colleagues.- Database management, daily reports, and analysis (TNA & TNI)- Audit transactions for colleagues on the floor on a prescribed sheet defined by the client / stakeholders.- Coach and provide documented feedback as per the gaps identified in the audit.- Attend Weekly calibration calls with the client/internal teams to as required.- Define and align the learning curve with industry standards.- Project Manage the Knowledge Acquisition and Knowledge Transfer around Domain, Product and Process Knowledge during new project transitions.- Help prepare educational materials such as modules, case studies, videos etc.- Collaborate and coordinate with different virtual teams across the globe for best practices and content assimilation.- CRITICAL SKILLS REQUIRED- Strong command over English- >=5 years of experience in delivery and/or training for US Banking / Cards / Fraud & Risk process- Collaborating with client and internal business stakeholders- Excel, Word & PPT (Presentation)- Coaching & Feedback- Writing Process SOP’s- CANDIDATE SPECIFICATION- >=5 years of experience in delivery and/or training for US Banking / Cards / Fraud & Risk process- Certificaion pertaining to Banking / Fraud & RiskApplicants need to bring a copy of their resume for the interview.- Internal & Restricted- Retail Banking (CLM) We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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