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Hindi Sales Advisor

3 weeks ago

Kochi Kerala, India Advenxa Pvt.Ltd Full time

**Hindi Sales Advisor - Banking and Investments**

Location**: Padivattom, Edapally**

Experience**:* **Minimum 1 year of experience in banking sales / Customer support.*
Language Proficiency**:Fluent in English and Malayalam; proficiency in Hindi or other languages is an advantage.**

Qualifications**:* **Bachelor's degree is mandatory.*

**Salary**: ₹18,000.00 - ₹28,000.00 per month

Working Days**:* **6 days a week *(Alternative Saturday off)

**Requirements**:

- Minimum of 1 year of experience in sales, marketing, BPO, or banking.
- Bachelor's degree in a relevant field.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good understanding of financial products and services.
- Excellent sales and negotiation skills.
- Results-oriented and target-driven.

**Key Responsibilities**:
**Customer Support (70%)**:

- Client Relationship Management: Build and maintain strong relationships with clients to ensure their financial objectives are met, providing ongoing support and assistance.
- Support Services: Provide clients with detailed information about financial products, policies, and procedures, offering guidance tailored to their needs.
- Feedback Management: Gather and analyze client feedback to improve service delivery and address any areas of concern.
- Problem Resolution: Identify, troubleshoot, and resolve client issues efficiently, escalating to relevant departments when necessary.
- Proactive Engagement: Conduct follow-up communications with clients to ensure their needs are met and to offer additional support.

**Sales and Sales Support (30%)**:

- New Client Acquisition: Identify and approach potential clients to expand the customer base, utilizing various outreach methods.
- Cross-Selling: Promote and sell a range of financial products to existing and new clients, providing tailored solutions to meet their financial needs.
- Financial Analysis: Conduct financial assessments and analysis to understand clients' financial goals and recommend suitable products.
- Achievement of Targets: Meet or exceed monthly and quarterly sales targets, contributing to the overall growth of the company.
- Compliance: Ensure compliance with all relevant financial regulations and company policies, maintaining a high standard of ethical conduct.

**Additional Information**:

- Travel Requirement: 0% travel (No Field Work)
- Work Environment: This position is based in our office, providing a dynamic and collaborative work environment.

**Benefits**
- Health insurance
- Life insurance
- Provident Fund

**Supplemental pay types**:

- Bonus pay
- Commission pay
- Joining bonus
- Performance bonus

**Job Type**: Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Investment banking: 1 year (required)

**Language**:

- Hindi (required)

Work Location: In person