Alm Polarion Admin

6 days ago

Bengaluru, India Siemens Healthineers Full time

Responsibility for day to day service operations within the area of requirement engineering tools, deliver components of standard IT services
- Responsible for design & architecture of the Application, its installation, configuration, maintenance, version upgrades, and deploy fixes / patches in a regulated manner.
- Conduct complex technical evaluation and suggest proposed physical architectures along with detailed design.
- Driving technical issues to resolution: from qualifying the issue, to reproducing it and conducting an in-depth technical investigation along with vendor for Level 3 support, as applicable (being in touch with the customer and managing their expectations all along the way).
- Responsible for resolving all trouble-shooting issues, such as Clinet / server, Application / Database, Network, Storage, installation issues, and all-around Application usability, availability, performance, and scalability topics.
- Responsibility for access management as defined in OLA/SLA with business stakeholders
- Support implementation of change requests
- Define, schedule, and communicate IT service changes/downtimes in alignment with the stakeholders
- User training, development of how-to’s, and continuous service process improvements.
- General administration (configuration, workflows, reports, templates, access, permissions, etc.)
- Updating template/project configurations, workflows, and work item meta data.
- Ensures compliance to Quality, Information Security and Data Privacy regulations
- Responsible for establishing an optimized CI / CD environment relevant to the project.
- Set up the DevOps/ALM tools, administer the tool, configure the tool, and support it. Deploy this at an enterprise level.
- Owns planning and setting up Interfacing across multiple ALM Tools
- Responsible for setting up CI/CD platform.

**Organization**: Siemens Healthineers

**Company**: Siemens Healthcare Private Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

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