Front Office

**Front Office Executive Duties**:

- **Reception & Patient Greeting**:

- Greet patients and visitors warmly, answering inquiries and directing them to the appropriate departments.
- Manage appointment scheduling for doctors and specialists, ensuring a smooth patient flow.
- Ensure patients' comfort and confidentiality at all times during their visit to the hospital.
- Maintain a clean, organized, and welcoming reception area.
- **Administrative Support**:

- Assist in the management of patient records and documentation.
- Coordinate with different departments for smooth patient transitions and follow-up.
- Provide clerical support to doctors and hospital management when needed.

**Billing Staff Duties**:

- **Billing & Payment Handling**:

- Accurately generate and process patient bills and invoices based on medical services rendered.
- Verify insurance details, treatment codes, and patient information to ensure billing accuracy.
- Collect payments from patients and update records accordingly.
- Handle any patient inquiries regarding their bills or payment history, providing clear and professional explanations.
- Process insurance claims, follow up on pending payments, and reconcile accounts.
- **Documentation & Record-Keeping**:

- Maintain detailed billing records and ensure proper filing and documentation of all transactions.
- Assist in generating financial reports for the hospital management and audits.
- Follow up on any discrepancies and ensure compliance with hospital billing policies and regulations.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Rotational shift

Work Location: In person