Integration Support Coordinator

6 days ago

Remote, India Luxoft Full time

**Project description**:
The ISC is a technical‐PMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projects—from kickoff through cutover to closeout

**Responsibilities**:
Project administration and governance

Set up and migrate project plans into Smartsheet

Track schedules, resources, delivery commitments

Produce milestone summaries

Maintain Risk & Issue logs as and when required

Document management

Keep project documentation current :Infra estimates, time reporting, assumptions/actions

Vendor & stakeholder coordination

Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays

Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation

Schedule site surveys, review vendor surveys, hand off to execution teams

Facilitate network‐integration meetings with Application Engineers and internal teams

Work with third‐party vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status

Cutover support

Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations

Assist with legacy equipment decommissioning

Escalation & issue resolution

Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs

Administrative support

Schedule and host project meetings on behalf of Integration Leads

Facilitate team access to required systems, assets, and documentation

Partner with IRM to prepare cutover cut-sheets

**Skills**:
Must have

3+ years of experience

Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration

Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent)

Strong project-tracking, time-management, and documentation abilities

Excellent verbal and written communication, facilitation, and stakeholder-management skills

Proven vendor coordination and escalation experience

Analytical mindset with attention to detail and ability to manage multiple priorities

Familiarity with risk and issue management processes (RACI, IRAAD)

Flexible to work as per project demands

Nice to have

Experience with cloud or hybrid networking (AWS, Azure)

Background in engineering or architecture roles

Healthcare industry integration experience

Understanding of field-support and data-center operations

**Other**:
Languages

English: C2 Proficient

Seniority

Junior

Remote India, India

Req. VR-113880

Domain Chapter Management

HLS & Consumer industry

30/04/2025

Req. VR-113880

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