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Bpo Non Voice

2 weeks ago

Bengaluru, India Startek Full time

**Job description**

**Customer Service Associate Non-Voice process -**

**About STARTEK AEGIS -**

StartekEdge. Our **focus on the digitization of customer engagement channels** and an integrated business-client-partner approach help us sense incipient shifts

**About the Job** **-**

We are looking for a self-motivated individual with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.

**As a Customer Service Associate - Non-Voice, You Will**
- Build credibility and trust with the customer by empathizing with their problem in words,
- proactively understanding their needs and responding promptly to resolve their issue..
- individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.

**As a Customer Service Associate - Non-Voice, You Have**
- Fluency in written English and Hindi
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily

basis

**Benefits of working as a Customer Service - Non-Voice**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Medical Insurance
- Salary up to 20k ctc +3700 Every 3 Months+PF+ ESI+Quarterly Bonus

**CONTACT**

**PAVAN KUMAR**
**PH NO: 7559042358**

**Job Types**: Full-time, Regular / Permanent, Fresher, Part-time, Contractual / Temporary, Freelance, Volunteer, Internship

**Salary**: ₹8,438.37 - ₹20,322.28 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7559042358