Digital CRM Techno-functional

1 week ago

Bengaluru Karnataka, India Arrow Electronics, Inc. Full time

**Position**:
Digital CRM Techno-Functional

ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

**What we need**:

- 5-10 Years of experience as a Techno-Functional Business Analyst supporting a external customer facing portals
- SCM backgroud would be preferred.
- Experience on CRM Domain
- Data analysis - Must have proficiency with SQL, Microsoft Excel
- Strong analytical skills
- Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
- Experience working on agile methodology projects with highly volatile requirements
- Ability to work independently, as well as part of a team
- Detail oriented and self-starter with strong written and interpersonal skills
- Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
- Strong attention to detail and excellent problem-solving skills
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams
- Open to work in Rotational Night Shifts

**What you'll be doing**:

- Requires in-depth knowledge and experience
- Solves complex problems; takes a new perspective using existing solutions
- Works independently; receives mínimal guidance
- Acts as a resource for colleagues with less experience
- Represents the level at which career may stabilize for many years or even until retirement
- Contributes to process improvements
- Typically resolves problems using existing solutions
- Provides informal guidance to junior staff
- Works with mínimal guidance

**Experience / Education**:
Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.

**Location**:
IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC

**Time Type**:
Full time

**Job Category**:
Information Technology

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