UX Admin L2

2 days ago

Chennai Tamil Nadu, India HIRINGHOUSE TECHNOLOGIES PVT LTD Full time

**Knowledge and Skills**:

- **In-depth knowledge of company and industry standard computing environments such as HPE Superdome, c7000 enclosure, HPE Synergy, HPE Blade and rack mount server; SAN and Storage devices such as HPE 3PAR, Primera/Alletra, XP7/XP8, Brocade SAN switches**:

- **Working knowledge of HPUX Operating system.**:

- Provide Mission Critical customer recommendations to improve processes.
- **Experienced knowledge of change management process and tools in complex environment.**:

- **Adequate skills in project management, communication, analysis, and presentation.**:

- **Mission Critical and ITIL certifications desired.**

**Responsibilities**:

- Integrate technical knowledge and business understanding to create solutions for customer.
- Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
- Resolve technical and some business incidents independently.
- Mentor/assist less-experienced team members on complex incidents.
- Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
- Act as trusted advisor in the consultant role for customer and company sales teams.
- Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
- Provide suggestions for operational efficiencies.
- Lead Customer Expectation management as part of escalation process. Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.
- **Required Qualification**

Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.) ,

**Job Types**: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,300,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Experience in industry standard computing environments such as HPE Superdome, c7000 enclosure, HPE Synergy, HPE Blade and rack mount server?
- Experience in HPUX Operating System? (in years) ? ( min 5 Year)
- Open to work in rotation shifts?

**Experience**:

- Total: 5 years (preferred)

Work Location: In person

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