ERP Trainer

An ERP (Enterprise Resource Planning) Trainer plays a crucial role in ensuring successful implementation and utilization of ERP systems within an organization and its customers. Here's a profile and responsibilities breakdown:
**Profile**:
Education: Typically holds a bachelor's degree in information technology, computer science, business administration, or a related field. Some positions may require additional certifications in ERP systems such as SAP, Oracle, Microsoft Dynamics, etc.

Experience: Strong background in ERP systems with hands-on experience in implementation, customization, and training. Prior experience in training is mandatory for this role.

Skills: Proficiency in the specific ERP software being implemented, excellent communication and presentation skills, ability to adapt training materials to various audiences, patience, and problem-solving skills.

**Responsibilities**:
Training Needs Assessment: Identify the training needs of different departments or user groups within the organization and the customers. This involves understanding their roles, responsibilities, and proficiency levels with the ERP system.

Training Material Development: Develop training materials such as manuals, guides, presentations, videos, and interactive modules tailored to the specific needs of different user groups. These materials should cover various aspects of the ERP system including navigation, data entry, reporting, and troubleshooting.

Training Delivery: Conduct training sessions for end-users, administrators, and other stakeholders either in-person or through virtual platforms. These sessions may range from introductory sessions for new users to advanced workshops for power users and administrators as well as pitching to a prospect as a part of pre sales.

Feedback Collection: Gather feedback from trainees to continuously improve training materials and delivery methods. This feedback loop is essential for ensuring that training remains effective and relevant as the organization evolves.

Documentation: Maintain comprehensive documentation of training materials, session schedules, attendance records, and feedback received. This documentation helps track progress, identify areas for improvement, and provide evidence of compliance with training requirements.

Continuous Learning: Stay updated with the latest features, updates, and best practices related to the ERP system being implemented. This ongoing learning ensures that the trainer remains an expert in their field and can effectively support users as the system evolves.

Collaboration: Work closely with project managers, IT teams, and other stakeholders involved in the ERP implementation to coordinate training activities with overall project timelines and objectives.

Drive User Certification programs - Consistently conduct and organize user certification at regular intervals to certify and train all end users at customer sites and ensure client satisfaction from the product and usability. Track and keep record of user certification and encourage users to undergo the certification.

Overall, an ERP Trainer plays a critical role in facilitating the successful adoption of ERP systems within an organization by equipping users with the knowledge and skills they need to effectively leverage the system in their day-to-day operations.

**Job Types**: Full-time, Part-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Expected hours: 8 per week

Schedule:

- Morning shift
- Weekend availability

**Experience**:

- training: 3 years (required)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person