DevOps Se I

2 weeks ago

Pune, India Helpshift Full time

Some numbers which illustrate our scale:

- ~30k/rps
- ~700 VMs
- ~50ms avg response time
- ~350GB data transfer out / hour

**About the Role**:

- Understand, automate and scale Helpshift cloud infrastructure. This will involve learning and working with various cloud technologies, scripting languages, and CM tools.
- Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.
- Architect and implement projects that reduce or eliminate repetitive and administrative tasks.
- Ensure all services and infrastructure are Highly Available, with Disaster Recovery in place.
- Performance engineering for backend services and stores such as MongoDB, Elasticsearch, Kafka, HAProxy, Redis etc
- Work in a lean team, with a focus on getting things done.

**About You**:

- Relevant experience of 2+ years and above.
- Ability to analyze bottlenecks in architecture and quickly debug to reach resolution for issues
- Have an automation mindset and ability to reason and work with complex systems.
- In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
- Good programming skills with focus on scripting (at least one of Python, Shell, Ruby).
- Good fundamental knowledge of networking (TCP/IP, firewalls, routing).
- Experience of tools for monitoring, graphing, capacity planning, and logging. (Prometheus, Sensu, Graphite, Logstash)
- Experience with automation tools like Ansible, Terraform
- Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform
- Experience with managing at least one database (backups, replication, HA, tuning)
- Experience with queuing systems is a plus (Kafka, RabbitMQ)
- Experience with performance engineering is a plus

**Projects you could work on**:

- Containerization of our infrastructure using Kubernetes.
- We have a ton of important work to do, which is why we’re hiring Our projects are of course changing all the time, but here are a few projects that we’ve done in the past or are there in our roadmap, so you can get an idea of the types of projects you’ll work on. Technologies we use include: HAProxy, NGINX, Jenkins, Elasticsearch, Kafka, Storm, MongoDB, ScyllaDB, YugabyteDB, Postgresql, Redis
- We need to scale our databases to handle 10x the load they can today. You could help us share it more effectively, upgrade our database engines, and build great tools for developers, so they can understand their slow queries more easily.
- Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis). Build a cloud infrastructure that’ll be easy to move to a different region or a cloud service provider.
- Improve and scale deployment infrastructure. Reduce deployment time

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

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