Process Associate
6 days ago
WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day
ABOUT THE TEAM:
The Process Associate primary responsibility is to perform tasks associated with specific team such as underwriting and risk assessment but could include other teams within Payments.
WHAT YOUâLL DO:
The basic duties of an Process Associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks which require detail-oriented people with the ability to look at the bigger picture.
PRIMARY RESPONSIBILITIES:
Responsibilities include, but not limited to:
- Assist in day-to-day Operations tasks, such as: Chargebacks, Processing check 21 adjustments, Activations, bank changes, exceptions, audits
- Build on the process knowledge continuously and scale up to handle at least more than 2 tasks apart from Primary Task
- Report daily, weekly and monthly to management as needed
- Additional duties as required
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor’s Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required.
- Prior underwriting and/or risk management experience with a demonstrated responsibility for
exercising judgment and decision making is desired
- Basic to intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Verbal and written communication skills
- Must possess good organization, time management skills and strong attention to detail
- Ability to work with little supervision, but knowing when to escalate problems to management
- Ability to recognize and escalate situations as deemed necessary
- Demonstrate consistent and judgment
- Ability to work extended hours when needed
- Ability to work US business hours
- Reliable and dependable
- Ability to adapt to change
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
- Relevant experience in payments processing and/or merchant services
- Experience with Salesforce and SharePoint
- Experience within the multifamily industry is desired
WHAT WE OFFER:
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.
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